Unable to Connect Google Search Console to Rank Math – Blank Page After Authoriz

#879588
  • Resolved merajshayesteh
    Rank Math free

    Hello,
    I’ve been trying to connect my Google Search Console account to Rank Math on my WordPress website but am encountering an issue during the authorization process. After granting the required permissions to Rank Math through my Google Account, I am consistently redirected to a blank page, and the connection does not complete.
    When I click “Continue” after giving Rank Math access to my Google Account permissions, I am redirected to a blank page, and the connection never finalizes.
    The connection page stays blank and doesn’t move forward, leaving me unable to complete the integration with Google Search Console.
    Steps I Have Already Tried:
    Revoking and Reauthorizing Google Account Permissions:

    I revoked access to Rank Math from my Google Account, then tried reauthorizing, but I encountered the same blank page issue after clicking “Continue”.
    Browser Troubleshooting:

    I cleared my browser cache and cookies.
    Tried connecting through Incognito Mode and even switched to a different browser (Firefox, Chrome).
    Disabled all browser extensions, including ad blockers and privacy-related extensions.
    Plugin and Theme Conflicts:

    Temporarily disabled all plugins except Rank Math to see if there were any plugin conflicts, but the issue persisted.
    I also tried switching to a default WordPress theme, but the issue remained.
    Updated Rank Math and WordPress:

    Ensured that both Rank Math and WordPress are running the latest versions.
    Checked for JavaScript Errors:

    I opened the browser’s developer console to look for any JavaScript errors when the blank page appears, but there were no clear indications of an issue.
    Increased PHP Memory Limit:

    Increased the PHP memory limit in the wp-config.php file to 256MB, but this did not resolve the issue.
    Thank you for your assistance!
    Meraj Shayesteh Dar
    i***@e****************

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello,

    We apologize for the issue you are facing while trying to connect Google Search Console to Rank Math. It sounds frustrating, especially after trying various troubleshooting steps.

    Since you are encountering a blank page after authorizing, it could be related to a connection issue or a glitch in the authorization process. Here are a few additional steps you can try:

    1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option. This will help validate the existing connections. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections

    2. Reconnect Google Account: If you see a red signal, try reconnecting your Google account again. You can do this by going to Rank Math SEO → Dashboard → Help and clicking on Disconnect Account, then reconnecting.
      Reconnect Search Console connection

    3. Check for Server-Side Issues: Sometimes, server configurations can cause issues with API connections. Ensure that your server is not blocking any requests from Google.

    4. Error Logs: If the problem persists, we recommend checking the error logs for any specific messages that might indicate what is going wrong. You can find the error log in Rank Math SEO → Status & Tools.
      Error Log

    If none of these steps resolve the issue, please reply to this ticket with any error logs or additional details, and a human agent from the Rank Math Support team will assist you further.

    Thank you for your patience, and we hope to resolve this for you soon!

    I am currently facing an issue while trying to connect Google Search Console to Rank Math. After clicking the “Connect Google Services” button and following the steps to authorize my Google account, I end up on a blank page with no further progress.

    Additionally, in the Rank Math settings, I do not see any option to disconnect and reconnect Google Search Console. It only shows the “Connect Google Services” button, which leads to the blank page.

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    To investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience.

    Thank you for choosing Rank Math.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I have created a temporary login for you to access the website and investigate the issue further. Please use the following link to log in and review the settings.

    Before proceeding, I have taken a full backup of the website.

    Thank you for your assistance!

    Hello,

    We have resolved the issue on your end. The problem you reported is related to your Rank Math website URL, and you can fix it by reinstalling the plugin. However, the main issue is caused by a conflict with another plugin. The ‘WooCommerce Google Analytics Integration By Advanced WC Analytics’ is conflicting with Rank Math, which is preventing you from connecting Rank Math to your Google account. When we temporarily deactivated this plugin, we were able to connect Rank Math to our Google account:

    Although we haven’t tested it, there’s a possibility that you might be able to use Rank Math and the affected plugin if you temporarily deactivate the plugin, connect Rank Math to Google, and then reactivate the plugin. We have not tested this approach, and if it does not work, then you’ll have to choose between using the Rank Math Analytics module or this plugin.

    We hope this explanation clarifies the issue. Please let us know if you have any other questions or concerns.

    Hello,

    Thank you for your assistance in diagnosing the issue.

    I wanted to provide an update on what we’ve done so far based on your guidance and the previous troubleshooting steps:

    Restoring the Website: We successfully restored the website from a backup.
    Reinstalling Rank Math: After restoring, we reinstalled Rank Math, but the issue persists — we are still facing a blank page when trying to connect to Google Search Console.

    Deactivating Conflicting Plugin: We followed your suggestion and temporarily deactivated the WooCommerce Google Analytics Integration by Advanced WC Analytics plugin to see if it would allow us to connect Rank Math to Google. Unfortunately, despite deactivating the plugin, we are still encountering the blank page when attempting to connect.

    It seems that the issue is not solely caused by the plugin conflict. We would appreciate further advice on how to resolve this problem or any other possible conflicts that could be causing the blank page.

    Thanks again for your support, and we look forward to your further guidance.

    Best regards,
    Meraj Shayesteh Dar
    excellenttire.com

    Hello,

    We can’t replicate the issue on your site when the WooCommerce Google Analytics Integration By Advanced WC Analytics plugin is disabled. Please try using a different browser or incognito mode. If the issue persists, please share the login details of your user account so we can check further.

    Looking forward to helping you.

    Hello please read the previous conversation we had. Also You have the log in information here. Already, I tried different browsers.

    Thanks

    Hello,

    It is working fine for us on your site. Please share a screencast of the issue you are seeing on your end using a tool like https://loom.com/ so we can check further. Also, we need to check if this is related to your user account. Please use the temporary login link you have created for us to log in to the site and let us know if the issue persists.

    Looking forward to helping you.

    Thank you for your assistance so far.

    It seems that we have made some progress today as Rank Math now appears to be connected to Google Analytics, and I can see the properties set up. However, some parts of the site still indicate that the connection to Google Search Console is not properly linked, and I am also getting warnings and failed tests in the SEO analysis section.

    I have tried using different browsers and cleared my cache, but the issue persists. Specifically, I am still seeing errors regarding image ALT attributes and Search Console integration.

    Could you please assist with resolving these remaining errors? I’m also available for a Loom meeting if you need more information or need to check anything directly.

    Thanks again for your continued help.

    Best regards,
    Meraj Shayesteh Dar
    excellenttire.com

    Hello,

    The images mentioned in the missing ALT text test are the user images in the Testimonials section. You can use the inspector tool to confirm that they don’t have the ALT text on the frontend. If you have already added the ALT text in the Media Library, please check with your theme or page builder’s support to add the ALT text.

    To fix the GSC issue, navigate to WP Dashboard > Rank Math SEO > Status & Tools > Database Tools and use the Clear SEO Analysis Data and Remove Rank Math Transients tools. Then, run the analyzer again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hi,
    I’ve followed all the steps recommended so far to connect Rank Math to Google Search Console, including the latest advice to clear the SEO Analysis Data and remove Rank Math Transients. However, after completing these steps, I am still facing the same issue with connecting to Google Search Console.

    The error persists, and I continue to see issues in the Analytics section. I’ve been trying to resolve this for a while now, and it has been quite frustrating.

    Could you please take another look or suggest any additional troubleshooting steps? At this point, I feel I’ve exhausted all options provided so far.

    Your assistance would be greatly appreciated, as this issue has really been a challenge to resolve.

    Looking forward to your help.

    Best regards,
    Meraj Shayesteh Dar
    Excellent Tire

    Hello,

    We attempted accessing your site’s admin dashboard using the login link but were redirected to the homepage.

    It seems the access might have expired.

    Kindly review the access and revert to us.

    We look forward to helping you resolve this issue.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

The ticket ‘Unable to Connect Google Search Console to Rank Math – Blank Page After Authoriz’ is closed to new replies.