Unable to complete the purchase

#299040
  • Resolved Rent2 Furnish

    3 years, 2 months ago

    Rank Math free

    Hello,

    I’ve been having trouble buying the RantMath PRO. I’ve tried different credit cards which i use for other international transactions, but none of them seems to be working.

    Sometimes, i get Payment declined error and sometimes i get “We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.”

    Is there any other way to buy the subscription?

    Looking forward to get this issue resolved as i would like to complete the purchase while the Black Friday sale is still available.

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that your payment method supports the following:
    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Looking forward to helping you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to complete the purchase’ is closed to new replies.