ModSecurity on / not change setting
ModSecurity off change setting yes why ?
Hello Oran,
Thank you for getting in touch.
Please contact your web host and ask them to increase your PHP memory and var limits.
Please also ask them for an error log so we can check why you are seeing a 404 if the above suggestion doesn’t work.
We look forward to helping you.
Memory var limits up..
The problem persists
HI Oran,
Thanks for getting back to us.
You mentioned on a previous response that turning off ModSecurity fixes the issue, this suggests that the rules that have been set are blocking the requests from our plugin.
Please get in touch with your host so that they can help in unblocking these requests.
I hope this info helps. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
