Unable to add hyperlinks on post

#71733
  • Resolved Paul Cox
    Rank Math free

    When I installed/added RankMath, I worked fine except I was unable to add links in the post. It shows add link but it want allow me to add it. When i deactivated RankMath, it fixed the problem. I’m using Genesis Framework from Studio Press. Thanks Paul

    • This topic was modified 4 years, 3 months ago by Paul Cox.
    • This topic was modified 4 years, 3 months ago by Paul Cox.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    What happens when you try to add a link? You are not able to click the button? Or do you see some kind of error?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    When i clicked the button to insert, there was nothing for me to insert the link into. I figured out the problem – I was running an old version of WordPress and when i upgraded it, RankMath worked fine

    Hello,

    We are glad that fixed your issue.

    It is always recommended to use up to date versions of any installation on your site.

    Do you wish to close this thread and mark it as resolved?

    If you have any further question(s), please let us know. Thank you.

    Yes, please close it.

    Thank you

    Alberto
    Rank Math business

    Hello Paul,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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