Unable to Add Company Information and Tax ID for Billing

#1019421
  • Resolved Viện Đào Tạo Quốc Tế

    5 months, 2 weeks ago

    Rank Math business
    Content AI Expert

    Hello Rank Math Team,

    I am reaching out because I need to include my company details (company name, address, and tax ID/VAT number) for billing and invoice purposes. However, I am unable to find any option to add or update this information.

    In the admin account dashboard, there doesn’t appear to be any section where company or VAT information can be entered or edited. Additionally, during the checkout process, I also did not see any fields to input company billing information.

    Could you please let me know how I can submit these details so they are reflected correctly in the invoice? If needed, I can send the information directly to your support team.

    Thank you for your help!

    Best regards,
    ISB

Viewing 1 replies (of 1 total)
  • Reinelle

    5 months, 2 weeks ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    If you need to change/update any billing information, please get in touch with our payment provider, FastSpring, and they will assist you with that.

    Here’s a guide you can follow:
    https://rankmath.com/kb/manage-invoices/#:~:text=How%20to%20Update%20Your%20Invoice%3F

    Hope that helps.

    RankBot

    4 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to Add Company Information and Tax ID for Billing’ is closed to new replies.