Hello,
We apologize for the issue you are facing with adding the GA4 property. It sounds like there may be a few factors at play here.
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Frozen Dropdown Menu: If the dropdown menu is unresponsive, we recommend trying to switch to a Chromium-based browser like Google Chrome, as this can sometimes resolve issues with settings not loading properly.
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Permissions Issue: The message regarding insufficient permissions for the Search Console indicates that your Google account may not have the necessary access rights. Please ensure that the Google account you are using has the appropriate permissions for both Google Analytics and Google Search Console.
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Reinstalling Analytics Code: If uninstalling the analytics code did not help, you might want to try re-adding it after ensuring that your browser is functioning correctly.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we look forward to helping you get this sorted out!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
