Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Can you please clear your website and browser cache and try again?
Also, make sure that you’re adding the filter correctly on your site. Here’s a link for more information:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
I hope that helps.
Thank you.
hello sir thank you for replying i tried but still no success can you please do it for me… i can share my login info here( wp site login )
Hello,
Sure, we can take a look at your site. However, are you seeing the ugc attributes on comments/forum posts?
If so, since version 5.3 of WordPress, the ugc attribute is applied by the core functionality of WordPress on the user comments:
https://developers.google.com/search/blog/2019/09/evolving-nofollow-new-ways-to-identify
If this is not the case on your site, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.