Hello,
I am sorry, I am not sure if other from the team is available to send me the file but I was going to download it again but the link expired, could you share it again?
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Can you please let me know how you’re getting on? I know this might be a weird issue but I really would rather not move 20 sites to Yoast or another plugin if there is a fix I can do or some advice you can give me?
Kind regards
Gary
I’ve been waiting for some help here for a month now but I’m going to have to move all of my sites to https://www.seopress.org. It was nice while it lasted using your plugin but if I can’t get any support to get this problem fixed, I can’t use it.
Cheers
Hello,
I am really sorry for this. Our developers are on it, but with the current situation we are a little bit overwhelmed and it is taking a little bit more than expected.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.