Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Did you try adding a default featured image for your Default Social Share Image, just head over to Rank Math Dashboard > Setup Wizard > YOUR SITE as shown on this screenshot https://i.rankmath.com/sXFBzm
One possible cause is the robots.txt. Make sure that the Twitter bot is allowed to crawl the directory containing the twitter images.
Also, If you don’t mind me asking, have you had the chance to try clearing your computer cache, cookies and hosted app data? In addition to trying another browser? I find that I personally need to action this every few weeks since the data that loads up onto your web browser – can often cause delays or errors with this.
If the issue persists, please let us know.
Looking forward to helping you.
Hello, All of my cache is cleared but I have the same problem. I’ve attached two links to show that my default image was set up and Twitter is allowed to crawl.
https://ibb.co/wyPswS2
https://www.cartochrome.com/robots.txt
Hello,
How are you adding the social images on your individual pages? The images shown on your page source seem to be missing the protocol(https/http), here is a screenshot: https://i.rankmath.com/ZFDzU8
We can also take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Sorry for the delay.
I’ve checked your website and the image tag is properly setup. However, it seems that Twitter is not properly getting the image due to your caching plugin, which is the Breeze.
You can check the link below on how to fix this issue:
https://community.cloudways.com/t/twitter-card-images-not-working-with-cdn/1085
I hope that helps. Thank you, and looking forward to your update.
Perfect! Your link worked. Thank you very much!
Hello,
We are glad that this issue has been fixed with the steps we have provided.
Please don’t hesitate to contact us by creating a new ticket if you need our assistance with anything else.
Thank you.
