Twitter account not recognised

#411854
  • Resolved Malcolm Pearson
    Rank Math pro

    In the setup SEO TITLES & META – for the twitter account, I enter tech4law, which is our twitter account, but the SEO analysis says that we don’t have a twitter account activated.

    What am I missing.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please ensure that you’re not seeing a cached report from the SEO Analysis tool. Head over to Rank Math > Status & Tools > Database Tools > and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache

    Flush

    Also, clear your website and any server-level caching on your site before doing the Sitewide analysis again.

    Let us know how this goes.

    Thank you.

    Thank you for this information.

    I did what you suggested and now I get an error…

    “An error occured.”

    Cheers

    Ok, I went into Easy Mode and did the report which worked.

    I notice there are no references to the social media on the report. Is this correct?

    Thanks, Cheers.

    Hello,

    If the issue persists in your SEO Analysis, can you please share your website URL so we can take a closer look at it?

    Looking forward to helping you with this.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Twitter account not recognised’ is closed to new replies.