Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
You have other plugin(s) adding the opengraph which is likely causing the conflict and the issue you are facing, here is a screenshot:https://i.rankmath.com/uMcgjN
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), you can find the culprit by following this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Upon checking and testing using https://cards-dev.twitter.com/validator, it seems to be loading fine now. https://i.rankmath.com/OxPXiX
I hope this resolves your issue.
Hi, ok i see but why is not large image? i see just smaall image,
In preview i see large image but when i share is small image!
How can i set like that https://prnt.sc/whnffk
Regards
Zdenko
Hello,
You have a twitter plugin on your site which is also adding twitter card meta to your page: https://i.rankmath.com/ZfAaZZ and is defined to show summary card which is overriding Rank math’s summary_large_image
.
You will need to disable the plugin to allow Rank math to add this to your pages.
Hope this helps
I was plz if u want to look now,,
Regards
Zdenko
Hello,
Upon checking, I do see you have several social media related plugins, including Twitter’s plugin. What I would suggest is to test by disabling plugins that are conflicting with Rank Math.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
I hope this resolves your issue.
Hi,
I was turn off theme SEO META . But now is the same is not large image when i share post to twitter.
https://prnt.sc/x238ux
Plz help me to fix this problem.
Zdenko
Hello,
Sorry for the delay.
We would like to further check your site, but it seems that the access you have provided is already expired. Could you please check?
Thank you, and we really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi i was put on SENSITIVE DATE link
Regard
Zdenko
Hello,
Thank you for the follow up.
I accessed your site and deactivated the twitter plugin https://i.rankmath.com/vX19Mu and now only Rank math is defining the twitter meta. With this, your twitter card is now showing a large image: https://i.rankmath.com/tV419S
Hope this helps you, let us know if you have any further questions.
TY ITS WORK..
Ty again for very good support
Regards
Zdenko