Twice charged my Account

#867319
  • Resolved Muhammad
    Rank Math free

    Dear Rank Math Team,

    You charge my account today as on 02nd September for 62.87 $.

    While my account is already charged on 18th August for 61.95 $.

    Please refund.

    and i also can not see the account connected in my rank math account.

    Please reply asap.

    Thanks & Regards,

Viewing 4 replies - 16 through 19 (of 19 total)
  • no Dear, There is no Invoice sent to me and charging the card on 18th August, 2024 and 02nd September, 2024…..

    Is this fair ……

    is this a service and theft ….

    why you guys are giving trouble to others,

    you will give SEO services to website…….. REallyy

    Hello,

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    We need to see the order number that starts with RANKMATH2#####-####-#####

    You can also share the last 4 digits of your card along with the last name where you see the FastSpring charge in the sensitive data section.

    We really look forward to hearing back from you. Thank you.

    I am waiting for your reply.

    Hello,

    Sorry, but it seems you have missed my colleague’s reply here. Please check.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 16 through 19 (of 19 total)

The ticket ‘Twice charged my Account’ is closed to new replies.