(tvd_login_edit)

#185597
  • Resolved Andrew Wood

    4 years, 7 months ago

    Rank Math free

    Hi I keep getting notification, I have followed steps clear cache, transients but it still keeps coming back.

    (We detected new post type(s) (tvd_login_edit), and you would want to check the settings of Titles & Meta page and the Sitemap.)

    How can I get rid of it?

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Reinelle

    4 years, 7 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    This is just a notification of a new post type detected.

    You can modify the post type titles and description meta in Rank math > Titles & Meta > your post type and sitemap settings in Rank math > Sitemap Settings.

    If the issue still persists, can you please clear your server-side cache as well and see if that helps?

    Looking forward to your update.

    Thank you.

    Andrew Wood

    4 years, 7 months ago

    Rank Math free

    Hi
    I have cleared server side cache and it is still happening.

    Anas

    4 years, 7 months ago

    Rank Math business

    Hello,

    Please head over to Rank math > Status & Tools > Database Tools and remove transients.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Andrew Wood

    4 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Reinelle

    4 years, 7 months ago

    Hello,

    Thank you for that information, and apologies for the delay.

    I’ve checked your website and was greeted by the notification. I just clicked the X button and it simply goes away. This notification will show whenever a new post type is added or modified and updates you that you can manage its SEO settings.

    However, you can use any plugin available in the WordPress repository like this that hides notifications on your WordPress dashboard.

    I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Andrew Wood

    4 years, 7 months ago

    Rank Math free

    Thanks for taking a look..

    Anas

    4 years, 7 months ago

    Rank Math business

    Hello,

    We are glad we could address your concern.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘(tvd_login_edit)’ is closed to new replies.