Hello,
We apologize for the issue you are facing while trying to upgrade to Rank Math PRO. It sounds like there may be a technical issue with the button not functioning correctly.
To resolve this, we recommend trying the following steps:
- Clear your browser cache and cookies, then try again.
- Try using a different browser or device to see if the issue persists.
- Ensure that your internet connection is stable.
If the problem continues, please reply to this ticket with any additional details about the issue, and a human agent from our support team will assist you further.
Thank you for bringing this to our attention!
Hello,
The upgrade button here: https://rankmath.com/my-account/ is working on our end.
If that still does not work, you can choose a plan appropriate for you from our website: https://rankmath.com/pricing/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi
Tried all of these suggestions and still not working. I will email them.
Thanks
Lucy
Hello,
You can email us at s******@r***********.
Also, please share a screencast of the issue using a tool like https://loom.com so that we can check this further for you.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
