Hello, we apologize for the issue you are facing with your purchase. If you accidentally bought a Content AI plan instead of an SEO plugin, we recommend reaching out to our support team through your ticket to clarify your situation. A human agent will be able to assist you with the necessary steps to resolve this issue.
Thank you for bringing this concern to our attention, and we appreciate your understanding as we work to assist you further!
Yes! Then please let me contact the support team.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
At the moment, we can’t convert the Content AI plan into a Rank Math PRO plan. You can go ahead and purchase the PRO plugin here: https://rankmath.com/pricing/
Once done, please get back to us in this ticket and we’ll fully refund your Content AI subscription.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
