TRY FIXING TRAILING SLASH

Hello,

We apologize for the issue you are facing with the trailing slashes in your URLs. Thank you for raising this concern and for your appreciation of our previous support.

It seems like you are already following the guide on how to redirect to URLs with trailing slashes, but if the redirection is not working as expected, there are a few things you might want to check:

1. Permalink Settings: Ensure that your permalink settings in WordPress are configured correctly. Most URL structures should have trailing slashes by default. You can check this in your WordPress dashboard under Settings > Permalinks.
   

2. .htaccess File: If the default WordPress redirect is not functioning, you may need to add custom rules to your .htaccess file. Here’s a sample code snippet that you can use to force trailing slashes:

   
      RewriteCond %{REQUEST_URI} /+[^.]+$ 
      RewriteCond %{REQUEST_URI} !^/wp-json
      RewriteRule ^(.+[^/])$ %{REQUEST_URI}/ [R=301,L]
   

   Make sure to back up your .htaccess file before making any changes, as errors can cause issues with your website.

3. Caching Issues: Sometimes, caching plugins or server-side caching can interfere with redirection rules. Clear any caches and check if the issue persists.

4. Conflict with Other Plugins: Ensure that there are no other plugins that might be conflicting with Rank Math’s redirection functionality.

If you’ve checked all these points and the issue still exists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for your understanding, and we hope to resolve this issue for you soon!

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Looking forward to helping you.

Thank you.