Trouble with Divi

#284237
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please share a screenshot of the area in which Rank Math isn’t working as intended in Divi builder? You can use a tool like https://imgbb.com/ to share the screenshot/s.

    Also, it would also be nice to check if there are other plugins that might be causing conflict with Rank Math and Divi.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how that goes. Looking forward to helping you.

    Ok, by using Troubleshooting mode i have diagnosed the problem. Thank you : )

    The problem lies with the WP Shopify Plugin, which is integral to my site running.

    Is there a way to fix this?

    Hello,

    You will have to get in touch with the support of the plugin and inform them about the issue. As their plugin is causing the issues with Rank Math’s functions, they will be able to resolve this on their end.

    Let us know how that goes. Looking forward to your update.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this ticket.