Trouble Redeeming Discount – Link Not working

#1073718
  • Resolved Bartek

    2 months, 1 week ago

    Rank Math pro

    Hi Rank Math Support Team,

    I recently received a couple of emails offering me a $20 discount to reactivate my Rank Math PRO subscription (UID: 1902592). I tried clicking the link provided before the expiry date, but unfortunately, it redirected a couple of times and then didn’t apply the discount at checkout.

    I’m keen to renew with the offer that was sent, but I wasn’t able to claim it due to the expired or non-functional link. Could you please help me reactivate my account with the discount applied?

    Let me know the best way to proceed.

Viewing 1 replies (of 1 total)
  • RankBot

    2 months, 1 week ago

    Hello,

    We apologize for the trouble you’re facing with redeeming the discount for your Rank Math PRO subscription. Thank you for bringing this issue to our attention.

    Unfortunately, we don’t have the ability to directly assist with discount link issues or apply discounts manually. We recommend that you reply to your existing ticket with the details of the problem, and a human agent from our support team will be able to assist you further in resolving this issue and applying the discount.

    If you could include any specific error messages or screenshots of the issue, that would be helpful for our team to understand the situation better.

    Thank you for your patience, and we look forward to helping you get this resolved!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Trouble Redeeming Discount – Link Not working’ is closed to new replies.