translate rankmath not work

#20432
  • Resolved Ray

    5 years ago

    Rank Math free

    Hello!

    I translated this plugin to Transitional Chinese using Poedit, exported a .po and .mo file. Yet it didn’t not succeed, I have no idea how to deal with this scenario. Please help, thx!

    Done list:

    1. rename the .po and .mo file “wp-plugins-seo-by-rank-math-zh-tw.po” “wp-plugins-seo-by-rank-math-zh-tw.mo”

    • This topic was modified 5 years ago by Ray.
    • This topic was modified 5 years ago by Ray.
    • This topic was modified 5 years ago by Ray.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    We recommend translating this plugin using Weglot, you can take a look at the following article on this:
    https://rankmath.com/kb/wordpress-multilingual-seo-with-rankmath-weglot/
    Could you please change the name to “seo-by-rank-math-zh-tw.po” “seo-by-rank-math-zh-tw.mo”

    Looking forward to helping you. Thank you.

    ​​​​​​

    Ray

    5 years ago

    Rank Math free

    Hi,

    I’ve tried “seo-by-rank-math-zh-tw.po” “seo-by-rank-math-zh-tw.mo” but not working….

    Also tried “wp-plugins-seo-by-rank-math-zh_TW”

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am consulting our dev team on this issue and we will be in touch in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Pratik

    5 years ago

    Hello,

    Please rename the filename to rank-math-zh_TW.mo. That should fix the issue.

    Thank you.

    Ray

    5 years ago

    Rank Math free

    Hello.

    I tried, but not working. Any other ideas?

    Good day.

    Pratik

    4 years, 12 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you. Thank you.

    RankBot

    4 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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