Transferred Site – But It’s Not Showing Up at all Due to Rank Math Fatal Error

#98005
  • Resolved Johnny Ringo

    4 years, 1 month ago

    Rank Math free

    Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Duplicate entry ‘0’ for key ‘PRIMARY’ in /home/customer/www/femalewrestlingchannel.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /home/customer/www/femalewrestlingchannel.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL) #1 /home/customer/www/femalewrestlingchannel.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action)) #2 /home/customer/www/femalewrestlingchannel.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): Action in /home/customer/www/femalewrestlingchannel.com/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jitendraa

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    Johnny Ringo

    4 years, 1 month ago

    Rank Math free

    Will this provided solution fix the fatal error issue we are having if your current plugin is WordPress 5.5.3/PHP7.0+ compatible?

    When I started deleting plugins that fatal error popped up just like described in the above article.

    The issue right now is when we tried to delete some plugins we were not using, specifically the auto-optimize plugin I believe, that’s when the Rank Math Fatal Error Issue popped up and the whole site went dead.

    So, we grabbed an older copy of our site and we are afraid to update anything until we get the newest Rankmath that is tested with the newest version of WordPress.

    How long will that be?

    If we put everything into a staging site, will your above solution fix what’s happening?

    And, any answers to the above questions and statements would be supremely helpful.

    — Ringo —

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    As mentioned by my colleague, the likely error causes are new tables not getting created in the Database or some old plugin that has left an incorrect entry. You can try removing the plugins you wish to remove on your site then install Rank math again.

    The instructions provided should work to resolve this issue, if they don’t please let us know so we can look into it further.

    Rank math is completely compatible with the latest version of WordPress so there is nothing to be worried of.

    You can test the provided solution on your staging site to see how and if it works

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Transferred Site – But It’s Not Showing Up at all Due to Rank Math Fatal Error’ is closed to new replies.