Hello,
Thank you for reaching out to us. We apologize for the inconvenience you are facing with your Content AI credits.
To resolve this issue, we will need to transfer your Content AI credits from l*******************@g******** to l*******@g********. To assist you further, we kindly ask you to provide us with the invoice you received from FastSpring.com in the Sensitive Data section when you contact our support team.
Once we receive the necessary details, our support team will be able to help you transfer your credits to the correct email address at the earliest.
We appreciate your understanding and patience as we work to resolve this for you.
If you have any other questions or need further assistance, please feel free to let us know.
Sources:
How to Write Emails That Wow Your Readers » Rank Math
How to Restore Missing Content AI Credits » Rank Math
How to Write Smart & Effective Email Reply » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.