Hello,
We apologize for the issue you are facing with your subscription. To transfer your Rank Math PRO subscription to the account associated with the username "grwth-squad," you will need to contact our support team directly. Please provide them with the email addresses you mentioned (a****@g************* or o****@g*************) and specify that you would like to merge or transfer your subscription to that account.
You can open a ticket by navigating to the Rank Math Support Forum and following the instructions there. This will ensure that your settings and configurations remain intact while transferring your subscription.
Thank you for raising this concern, and we appreciate your understanding as we assist you with this matter!
Hello,
Thank you so much for getting in touch.
The username grwth-squad is under the a****@g************* email address. We have gone ahead and transferred the purchased plan to that account as you requested.
Please check from your end if everything is in order.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you!
I checked and couldn’t find it, but can you please delete this account then?
This way we can update the email on the admin@ account and use this one. Plus don’t want to have 2 accounts open. Thanks!
Hello,
As requested, we have deleted the account you have requested.
You can use the email address to your other account with the details we have previously shared.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
