Transfer Rank Math PRO version to a different account

#962703
  • Resolved jespersnp

    8 months, 3 weeks ago

    Rank Math pro

    Hello,
    My Pro account has stopped working and I wonder why?
    I would like to move my pro version to my other email address. It is currently at j*****@s*************** and I would like it to be moved to j*****@s************

    The website in question is snusnpouches.com

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    8 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with your Rank Math PRO account. To transfer your PRO version to a different email address, you will need to contact our support team directly.

    Please reply to this ticket with the following details:

    1. The email address currently associated with your PRO account (j*****@s***************).
    2. The new email address you want to transfer it to (j*****@s************).
    3. Any relevant information about your account or purchase.

    Once you provide this information, a human agent from our support team will assist you in merging the accounts or changing the email connected to your PRO plan.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Rakibuzzaman Siam

    8 months, 2 weeks ago

    Hello,

    We have gone ahead and merged all your accounts and kept the preferred email address.

    Please reconnect your Rank Math plugin to your Rank Math account. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

    disconnect
    connect

    That should address your issue.

    Hope that helps.

    RankBot

    7 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Transfer Rank Math PRO version to a different account’ is closed to new replies.