Transfer License To New Account

#541752
  • Resolved Patrick Hills
    Rank Math free

    Hey there–

    I just bought a license using the wrong account, and actually meant to signup for a new account and purchase a license. Could I get either a refund on the purchase and I’ll re-purchase in a new account, or could you transfer it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    In this case, you can create a new account instead, then we will transfer the license to that account.

    Please add the email address or username of that account in the sensitive data section and we will do the needful.

    Looking forward to helping you.

    Thank you.

    Hey there– just signed up for a new account that this should be transferred to: s***************@g********

    Hello,

    We have moved the subscription to the account you mentioned.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Transfer License To New Account’ is closed to new replies.