Transfer license

#528942
  • Resolved James

    2 years, 10 months ago

    Rank Math free

    Hello, I purchased this license for a friend, [sensitive_1], using his email address [sensitive_2]. However, apparently I was logged into my account while doing this, so the license is attached to my account, [sensitive_3]. Please transfer the license to the email address [sensitive_2]. There is no RankMath account associated with that email address, so you will have to create one in order to transfer it over.

    Note: The FastSprint account for [sensitive_2] already exists. You’ll just have to create a RankMath account for [sensitive_2] and sync it with the FastSpring account.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mladen

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math today.

    We have transferred the subscription to your friend, as requested.

    Thank you.

    ​​​​​​

    James

    2 years, 10 months ago

    Rank Math free

    Thank you! Have a good one!

    Princess

    2 years, 9 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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