Transaction not complete

#854743
  • Resolved Bendesign
    Rank Math free

    Hello Rankmath,

    i purchased your premium plugin via paypal but the site was interrupted. In paypal i see, that my transaction is complete. Please check the details attached and give me access to the premium plugin.
    Thanks

    Stephan

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  • Hello,

    We apologize for the issue you are facing with your transaction. If your PayPal transaction is complete but you are unable to access the premium plugin, it may be necessary to verify the email address associated with your purchase.

    Please ensure that you are logged into the correct Rank Math account that corresponds to the email used for the PayPal transaction. If you are still having trouble, we recommend replying to this ticket with the details of your purchase, including the email address used and any relevant screenshots. A human agent from our support team will then assist you further.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Transaction not complete’ is closed to new replies.