Trailing Backslash Issue on Shop Page

#36338
  • Resolved Michael Martin

    4 years, 8 months ago

    Rank Math free

    Hi Todd,

    As per the trailing backslash posted about by Qdleyi, I am getting the same issue on my Shop page which is using the Ecwid shopping cart plugin. The trailing slash gets added at the end of the document load.

    I have General Settings/Links/Strip Category Base set to On.

    Please can you ask Dev to include a fix for this scenario too?

    I would include a link to the shop page but every time I include a link the post gets listed as “pending moderation” and doesn’t get replied to for several days. If you are not able to moderate for this period of time, why not turn the pending moderation on links functionality off? If you expect links to be provided to give detail to the support posts it doesn’t make a lot of sense having it turned on anyway.

    Thank you.

    Michael.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have passed this on to the developers and we will be getting back to you in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Michael Martin

    4 years, 8 months ago

    Rank Math free

    Thank you Michael. I think it may be an Ecwid issue since I tested disabling RankMath as per Todd’s suggestion on Qdleyi’s post, and the trailing backslash was still inserted.

    Todd

    4 years, 8 months ago

    Rank Math free

    Hi Michael,

    I am afraid we can only help with Rank Math related issues. Please try to contact the ECWid team as they will be in a better position to help fix an issue introduced by their plugin.

    If you need any assistance with issues related to Rank Math – we are always here for you.

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Trailing Backslash Issue on Shop Page’ is closed to new replies.