Tracking Parameters in my Pages

#856898
Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    We apologize for the issue you are facing with the tracking parameters appearing in your URL. This can happen when certain tracking scripts or plugins add parameters to your URLs when navigating through your site.

    To resolve this, you may want to check if any tracking plugins or settings are configured to append these parameters. Additionally, consider implementing URL redirection to ensure that users are directed to the clean version of the URL without the tracking parameters.

    If you need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will overtake the ticket and provide more specific guidance.

    Thank you for raising this concern!

    Sources:
    How to Redirect to URLs With Trailing Slash » Rank Math

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if the issue is occurring because of the Rank Math plugin? You can temporarily disable the Rank Math plugin on your website to confirm this. Don’t worry, you’ll not lose any of your settings as they are saved on your database.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    NCB_022 Group 005

    1 year, 7 months ago

    Rank Math free

    Hi Rakibuzzaman, thanks for your response

    I can confirm that the issue is from Rank Math, when I disable the plugin the page displays the correct URL. Is there a solution to this issue?

    Thanks.

    Adetayo

    1 year, 7 months ago

    Hello,

    This appears to be a website-specific issue and to resolve it properly, we would need to investigate this on your website. Please follow the steps below:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience.

    Thank you for choosing Rank Math.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Tracking Parameters in my Pages’ is closed to new replies.