totagastsmt.hu problems

#67532
  • Resolved Bts

    4 years, 4 months ago

    Rank Math free

    Dear Support,

    Hereby I’m asking for your support on the followings:

    I’m trying to add rankmath seo to totagastsmt.hu domain.

    – the domain is verified
    – i tried also with manual application addition in functions.php file

    but the webpage doesnt appear on the list of my webpages when trying to authorize it.

    I have plenty of pages such as bts.hu, fureditaxi.hu, kisvonat-balatonfured.hu..all of them are seenable, but this one is not..I alrady verified the domain more times.

    What could be the problem, please?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    4 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please verify the domain with a new/different google account then try authorizing using the account and let us know how this goes.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Bts

    4 years, 4 months ago

    Rank Math free

    Dear Support,

    It’s the same with another google account also,

    It’s listing 4 of my sites (not sure fromwhere it get the data), but not the others..

    I tried on other webpages, because I’d like to activate rankmath on all my pages, but none of them show up in the list, only 4 of them, which i didn’t authorize in rankmath’s process btw, but having apis and so on for them.

    Thank You

    Michael Davis

    4 years, 4 months ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Bts

    4 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Bts

    4 years, 4 months ago

    Rank Math free

    Hello, successfully resolved 🙂 Thank You though for Your support!

    Alberto

    4 years, 4 months ago

    Rank Math business

    Hello Bts,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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