Too many redirects

#16813
  • Resolved Andrea Marucci
    Rank Math free

    Hello, I’m asking for your help to solve a problem with a redirect that is caused by RankMath.

    In my site https://www.farmaciaevoluta.it the WP installation is inside the directory /2020 and WO is correctly configured to show the site at http://www.farmaciaevoluta.it

    problem is that if you try to reach a non-existent URL like http://www.farmaciaevoluta.it/abcdef a TOO MANY REDIRECT ERROR does appear and this error is caused by rankmath (as verified by a technician in the farm using a http analyzer) and I really don’t know where to look at or what to edit to fix it.

    Can you help?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    In order to be able to narrow down on the cause of the issue, kindly try to disable the redirections module under Rank Math >> Dashboard to see if the issue persists.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello Michael. Tried to disable the redirection and it works perfectly. It redirect on the home page but I’ve checked all the redirection I have and it seems all ok by my side. Can you maybe check my redirections to see what’s wrong?

    Ok solved. I’ve put manually the redirection main address, not as the HOME PAGE but inputting the real site address and now it works perfectly. Probably the plugin has taken the wrong address as the home address.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Liam
    Rank Math free

    Hello,
    Might there be an alternative fix ? As I have set redirects for certain pages. I then made a bulk redirect with the selector “contains” which does work perfectly when redirections is turned off but then my individual redirects stop working.
    Is there maybe another way to get the redirections to work without turning it off.

    Thank you.

    Todd
    Rank Math free

    Hi Liam,

    Seems like one of the redirections is incorrect setup.

    Please disable all redirections and then enable them one by one to find the redirect causing this issue.

    Once you narrow that down, please make necessary adjustments to your redirect to make it work with other redirects on your website.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 6 replies - 1 through 6 (of 6 total)

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