Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
I tried accessing the page source and I can’t seem to find an H1 tag, please refer to my screenshots here:
https://i.rankmath.com/mjJlCk
https://i.rankmath.com/ZUNA0G
Please ensure to add at least one h1 tag to your page or you can consult your theme author to apply the h1 tag.
If you believe that you already added the tag, please clear your website cache.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.