Too many

#96805
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    How are you adding this specific image? Have you tried adding an alt tag by heading to WordPress dashboard > Media > Library and edit the specific media file?

    Please note that you can choose to ignore this test, it doesn’t affect your page SE much. The alt tag helps in indexing of the specified image but it is only one of the factors considered

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Vera Schafer
    Rank Math business

    Hi Michael,

    Yes, I open the image on Midia Library. Usually I remove the image from the post and upload it again as I am under the impression that the post will not assume the alt tag was added.

    I understand your advice to choose to ignore that test but being a inexperienced SEO user, you may agree with me that it doesn’t help much. How would I know until I asked you? My goal is to come as close as to 100 so my client will be happy after being convinced to switch from Yoast to your tool.

    • This reply was modified 4 years, 1 month ago by Vera Schafer.
    • This reply was modified 4 years, 1 month ago by Vera Schafer.
    Alberto
    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    We would also need the link to the page where you see it happening so we can check it.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Too many’ is closed to new replies.