Hello,
Thank you for contacting Rank Math Support today and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Would you please share what type of error you are getting? So that we can assist you regarding the issue.
Feel free to share screenshots with this online tool: https://imgbb.com
Looking forward to your update. We will love to assist you further.
Thank you.
Bảo lỗi như vậy thì tôi có thể thanh toán bằng cách nào?
Tôi thử mấy lần mà vẫn vậy, nên tôi cần giúp đỡ.
Và Tài khoản của tôi đã bị trừ chưa?
Hello,
We checked and it sems like your transaction is being flagged.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a credit card instead.
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
And has my Account been deducted?
Since your order was not accepted, it is unlikely that the amount was deducted, however, you may check your account statement or get in touch with your bank regarding this.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
