Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.
To help us understand the problem more clearly and provide a quick and smooth solution, please elaborate more on the issue you are experiencing.
Please send screenshots showing the exact problem and, if possible, a recorded screencast video demonstrating the issue.
You can use tools like Imgur for screenshots or Loom for screencasts.
We look forward to helping you further.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
