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The title and meta setting set at the taxonomy level (through the Rank Math menu) are no longer populating terms? It just ways undefined? It used to work correctly but now only meta input directly into the term page (via the Rank Math section) saves.
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
If you are seeing “undefined” in the meta details in your taxonomy, then there must be another plugin or your theme in your website that is conflicting with Rank Math. To determine that, please follow this guide: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Titles & Meta undefined when set at taxonomy level’ is closed to new replies.