Titles and Meta option in Product page is missing

#566751
Viewing 3 replies - 1 through 3 (of 3 total)
  • Jaideep Asrani

    1 year, 7 months ago

    Hello,
    
    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
    
    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
    
    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/
    
    Here is a video you can follow as well:

    
    Only the site admin would know and your users won’t be affected by this troubleshooting.
    
    If the issue persists, please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    
    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section
    
    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/
    
    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/
    
    Please do take a complete backup of your website before sharing the information with us.
    
    We really look forward to helping you.

    mrkelkar

    1 year, 7 months ago

    Rank Math free

    Thanks for your prompt help.
    301 Redirects Pro(https://wp301redirects.com) and Rank Math SEO are conflicting. When I deactivated 301 Redirects Pro, Rank Math SEO started working properly.
    Now my question is how to solve this problem?
    Means, should I permanatly deactivate 301 Redirects Pro,
    if Yes, then what is the alternative for redirection of URL?
    If No, then how to resolve this conflict.

    Please help.
    Thanks,
    Manoj.

    Rank Math

    1 year, 7 months ago

    Hello,

    Please follow these steps:
    1. Install the following plugin:
    https://wordpress.org/plugins/redirection/

    2. Import the redirections to the Redirection plugin.

    3. Activate the Redirection module in the Rank Math plugin and import the redirections from the Redirection plugin.

    Here is a tutorial:
    https://rankmath.com/kb/setting-up-redirections/

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. We give you an option to choose between the two during the setup wizard and you must have chosen to use the Easy Mode.

    You can switch to the Advanced Mode from the top-right corner at WordPress Dashboard > Rank Math > Dashboard

    Here is a screenshot for reference:
    advanced options

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Titles and Meta option in Product page is missing’ is closed to new replies.