That’s a problem since the new update (and metas are changed in a popup, which clearly sucks). I have the Pro version at work, and that behaves the same way.
Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Could you please confirm you are on the latest version of the Rank Math? The latest version is v1.0.69.1
Please clear the website cache and Rank Math Transients by going to Rank Math > Status & Tools > Database Tools > Remove transients
Let us know if the issue persists.
We are here to assist you.
Did that, updated and removed Transients. After saving the draft, fields are still emptied (meta title, description, excerpt, focus keywords).
Yes am using the latest RM version: 1.0.69.1
Followed exactly as you laid above, but no solution. Metas space on pop up box not working
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Let me say that the issue cropped up after the latest update, so is 100% the plugin issue. Am also experiencing same issues on all my older sites.
Hello,
Everything seems to be working fine on your site. Please check the screencast I added in the Sensitive Data Section.
If updating the data is not working on any particular post then please share the link of that post.
Looking forward to helping you.
I followed and tried the screencast vid. It basically automatically copied article topic to displayed as META title. That is, article topic is same as meta title.
So is now impossible to have a different meta title text than article topic. This is not good at all
It’s easy to reproduce:
1. Open a draft article in Classic Editor
2. Change meta-title, meta-description and add Focus keywords
3. Save drafts
4. Notice everything got reverted
5. Go to (2)
@Samir Sebti.
I tried your ideas and it works for post done through draft.
But failed for my previous published posts, even when I converted them to draft, it failed.
Anyway they must correct the issue from the latest update
As a workaround, you can use Gutenberg (new bloc editor). At our edition, everyone hates it, but it can save you some time these days, waiting for a fix to be produced.
Hello,
@Patrick, can you please give us the link to the post where you are not able to update the SEO data as I am not able to reproduce the issue on your site? I have also added a screencast in the Sensitive Data Section.
@Samir Sebti, we might need to take a closer look at the settings on your site. Please open a new support ticket.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I’d sent posts. Yes I viewed and followed the screencast vid earlier but no solution
Hello,
I see the issue on your site and it seems to happen only on the Firefox browser. I made some changes in the plugin’s classic.js file and that seemed to have fixed the issue. Can you please confirm?
I hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
