title duplicated

#290188
  • Resolved Jeremy Tobelem
    Rank Math free

    Hello there,

    I really enjoyed using RankMath but i have a strange issue with part of the title duplicated. I have imported all the options from yoast and when i check in source code the content of the title seo i see that the name of my website is written twice.

    When I edit the snippet in the back office the issue is not displayed. How can i solve this problem ?

    Modify something in database ? Which table ?

    Thanks in advance for your help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello Anas thanks for your help.

    Prabhat
    Rank Math agency

    Hello,

    I logged into your website’s admin area and upon investigating, I found that your theme “Food And Cook Child” is adding the additional site name in the title.

    As I enabled a default theme in the Health Check plugin’s troubleshooting mode, the additional site name was removed. You can have a look at the screencast in the sensitive data section of this ticket for a quick reference.

    I tried to check the theme editor to see if any custom filter is affecting this but it seems like the logins that you’ve provided have limited access and I was unable to access the theme editor page.

    If this is added using a custom filter, then you can remove that to fix the issue. Alternatively, you can also get in touch with your theme devs and they would be able to help you with this.

    Hope this helps.

    Thank you.

    Hi Prabhat,

    Thanks for your reply. It’s an old theme. I have checked in functions.php but didnt find anything related to this.

    Is it possible to configure rank math to avoid this ?

    Regards.

    Prabhat
    Rank Math agency

    Hello,

    In that case, we suggest you get in touch with your theme devs as the theme is inserting the additional text. The theme devs might already have a solution for the issue and they would be in a better position to assist you.

    Hope this helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘title duplicated’ is closed to new replies.