title and description

#149727
  • Resolved kiyan kala
    Rank Math free

    Greetings and respect
    The title and description we enter for each product is not displayed, only the default title and RankMeth description are displayed.

    To test this, we sent a ticket to support the template, which disabled the RankMeth plugin and reloaded the Yoast plugin on the site. With this change, the meta title and page description problem was solved, and we checked the health of the site template, which had no problem. With the yust plugin, the title and specific description of each product were displayed.

    With this test, we made sure that the problem was due to the RankMath plugin

    When the yoast plugin is active on the site, the title and meta description of the specific description are displayed, but as soon as we replace the rank and file plugin with the template, the title with this template (% title%% page%% sep%% sitename%) is displayed in the section Title and meta settings We have replaced all the suggested items in the title and meta section with the default example, in all cases the title and description are displayed only in the default mode.

    Please check this out a bit more patiently. Many sites may have this problem that they have not yet realized.

    I ask the powerful Nagatam team to look into this more specifically so that we can use this plugin

    thank you

    kiyankala.com

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked the template you are using, and it seems that there are spaces with the % which seems to be the issue why it’s not showing the values of the variables. Could you please try these variable instead:

    %title% %page% %sep% %sitename%

    If that didn’t help, could you please record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    I hope that helps. Thank you, and looking forward to your update.

    kiyan kala
    Rank Math free

    With respect
    Thank you for your answer
    We tried your suggested variable on the site, unfortunately the problem was not solved

    Our problem is that the title and meta descriptions do not appear in the top bar of the product page and in Google searches

    This problem has been around since we replaced the Meth Rank

    We tried with the yoast plugin, the problem was solved

    Please check, thank you

    https://www.loom.com/share/a487f6fcd9b643da9d7e43aed37e6813

    Michael Davis
    Rank Math free

    Hello,

    Thank you for the video.

    To investigate this, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    kiyan kala
    Rank Math free

    Greetings
    An access link has been created for you

    [MOVED TO SENSITIVE SECTION]

    please check it

    Hello,

    Thank you for the follow-up.

    I’ve checked your site, and it seems that the access you have given to the user is limited as we cannot view the products, which seems to be the one with the issue based on your screencast. Could you please check?

    Thank you, and we really look forward to helping you.

    kiyan kala
    Rank Math free

    Greetings
    An access link has been created for you

    kiyan kala
    Rank Math free

    With respect
    Our team is investigating an issue on the site
    rank math is disabled. Please wait for this

    Do not use the link right now until a new link is sent to you

    Do not use the link right now until a new link is sent to you

    Hello,

    Thank you for the update.

    We will wait for your go signal for further checking and investigating this issue.

    If you have any questions, please don’t hesitate to contact us anytime for further assistance.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘title and description’ is closed to new replies.