Title and content score gone

#595347

Resolved Jeanne Nangle
2 years, 2 months ago

Rank Math pro

I’ve been using Rank Math for about a year and the title and content score is always at the top of the post… and now it’s gone. I deactivated the plugin and reactivated and it’s still gone.

I rolled back to the prior version and it’s still gone. Can you help me fix it immediately. Thanks!

Jeanne Nangle

Viewing 6 replies - 16 through 21 (of 21 total)

Jeanne Nangle
2 years, 2 months ago

Rank Math pro

Nevermind the reply I just sent, I removed myself as a subscriber and it doesnt fix the problem. Should I delete the plugin and start over??

Jaideep Asrani
2 years, 2 months ago

Hello,

I can check that it is working fine now after removing the subscriber role from your user account:

Please clear your site & browser’s cache and check again.

Let us know how that goes.

Jeanne Nangle
2 years, 2 months ago

Rank Math pro

Jaideep, all that I needed to do was click on the star for RM in the upper right of the post editor. I just wasted 3 days on something that was an easy fix. I’m confused why you didn’t see that it was not clicked…

Jaideep Asrani
2 years, 2 months ago

Hello,

It was indeed a really simple fix. So sorry that I missed it and wasted your time. I am glad that you were able to figure it out and fix it.

Don’t hesitate to get in touch in case you need our assistance with anything else.

Jeanne Nangle
2 years, 2 months ago

Rank Math pro

HI Jaideep,

OK, and thanks for all of your time with this too! Have a good weekend,

Reinelle
2 years, 2 months ago

Hello,

We’re glad that this issue is already resolved.

If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

Looking forward to helping you.

Thank you.

Viewing 6 replies - 16 through 21 (of 21 total)

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