title

#290896
  • Resolved forcesailru

    3 years, 2 months ago

    Rank Math free

    Hello and many thanks for the amazing plugin. Now I’m testing it to change on it from another one.

    Unfortunately meta “title” doesn’t work properly.
    I set “Single Page Title” as “%title%” and I see the proper title at snipplet on pages.
    BUT:
    1) If to set “Rewrite Titles” ON – meta “title” doesn’t appears on the page at all.
    2) If to set “Rewrite Titles” OFF – meta “title” appears like “%title% | %site%”. (it happens the same if to disable all SEO plugins)

    “Rewrite Titles” informs that “Your current theme doesn’t support title-tag.” but it works with another SEO plugin

Viewing 9 replies - 1 through 9 (of 9 total)
  • Prabhat

    3 years, 2 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Could you please follow the below troubleshooting guide and only keep Rank Math and your theme active and see if the title tag appears?
    https://rankmath.com/kb/check-plugin-conflicts/

    Please test with the “Rewrite Titles” option enabled and disabled.

    Let us know how that goes.

    Thank you.

    forcesailru

    3 years, 2 months ago

    Rank Math free

    I tryed by
    “When enabling the plugin, seo-by-rank-math, a site failure occurred. Because of this the change was automatically reverted.”
    with Twenty Twenty and my actual theme too.

    With all plugins disabled wordpress creates
    <title>%title% | %site%</title>
    exactly that I have with “Rewrite Titles” OFF

    Reinelle

    3 years, 2 months ago

    Hello,

    In this case, we might need to take a closer look at the settings.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    forcesailru

    3 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jaideep Asrani

    3 years, 2 months ago

    Hello,

    Our team is distributed around the world and we use dynamic IPs, so even if you whitelist one particular IP now when we get back to the ticket our IP might already have changed.

    If you wish for us to further check the issue, you can turn off the blocking software from your server temporarily so we can conveniently access your site. Turn it on again once this issue is resolved.

    Looking forward to helping you.

    forcesailru

    3 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Miguel

    3 years, 2 months ago

    Hello,

    We had a look at your theme and the fact that it seems to no longer be supported and updated to meet the latest standards for WordPress makes it impossible for our plugin to properly attach itself to the title.

    If the theme is still being actively developed you can ask the developers to update the theme otherwise we recommend trying a different theme that meets the latest standards in WordPress coding.

    Don’t hesitate to get in touch if you have any other questions.

    forcesailru

    3 years, 2 months ago

    Rank Math free

    Many thanks for your reaction on my error reports. Unfortunately, all answers are absolutely useless.
    I believe, that there are some conditions when RankMath SEO works properly and satisfies the site developer expectations but I’m not able to change the site the way it’s satisfies the plugin’s expectations.

    So, I’ve given up to consider and testing the plugin.
    Thank you for co-operation.

    Miguel

    3 years, 2 months ago

    Hello,

    Unfortunately due to the age of the theme and the coding standards that don’t comply with the WordPress standards, it’s hard to attach any plugin that relies on those coding standards to that theme.

    If you decide to change to a more modern theme with active development and support do let us know.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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