Hello,
We apologize for the inconvenience you are facing with the ticket replies and priority system. If you are experiencing difficulties viewing the responses due to priority settings, please ensure that you have assigned the appropriate priority level to your ticket. You can adjust the priority of your ticket within the support system to ensure timely responses.
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Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
THIS AGAIN IS CONFUSING, RE PRIORITY LEVEL,
EXPLAN HOW TO ADJUST PRIORITY LEVEL IS SUPPORT? I HAVE NO IDEA HOW TO DO THAT IN YOUR SYSTE,
REGARDS
JOE
Hi yes still cant read the ticket reply’s can you adjust this for me as i have no idea how to do this in your system.
I encountered this before was just hustle, prob best to change this in my opinion you can make it a lot less complex for support if people don’t have this issue?
Incidentally I want to know if you guys have been into my wordpress site, as i set you up for temp access, its a few days. Did you look at the rank math plug in and see it it is set up for optimum use for wordpress shop?
thanks
joe
http://www.spycraft.co.uk
Hello,
Thank you for contacting Rank Math support.
We have fixed the issue with analytics on your site and responded to the ticket.
Please check and respond to the ticket here: https://support.rankmath.com/ticket/rank-math-analytics-16/?view=all#post-816283
Let us know how it goes.
Thank you.
Hi thanKS but I can’t read your link same issue I can’t view because of priority.
Hello,
We apologise for that, you should be able to access the ticket now.
Please feel free to reach out if you have any other questions or concerns.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
