Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share the affected URL in the sensitive data section so we can check and assist you further?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. i have provided my site URL, you can check the twitter validator and facebook debug are failing to fetch the image when ranknmath is installed (facebook says og:image tag is missing) Can you please check further?
Thank you.
Hello,
I can check that you are using WEBP images as the featured image of your posts. The Open Graph only supports image/jpeg, image/gif, or image/png.
You can also check this link for the standard image file extensions supported by Open Graph:
https://developers.facebook.com/docs/sharing/webmasters/#images
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
if Facebook doesn’t support webp images then why its showing images when rank math is disabled?
the problem only arrives when the rank math is activated. and I’ve been using rank math for more than 2 months its worked fine, but from 10 days it stopped loading images on social networks.
please check the given link below now i have deactivated the rank math you can see now the images will load on social networks.
Hello,
I can check that it still isn’t working. The og:image is being set as the logo of your site for your posts:
And you have enabled Yoast right now. So it is the same even when Rank Math is active.
Please check again and let us know how it goes.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
