Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Can you please share the affected URL with us so we can check?
Also, ensure that the image is of recommended dimensions 1200px X 630px and of the supported file type, only jpeg, png, or gif is supported.
The images that you use should follow the Opengraph Standards.
We look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
