Thumbnail image not displaying

Hello,

We apologize for the issue you are facing with the thumbnail image not displaying. Here are a few things you can check to troubleshoot this problem:

1. Check Open Graph Image Settings: Ensure that you have set the default Open Graph thumbnail in Rank Math. You can do this by going to WordPress Dashboard → Rank Math → Titles & Meta → Global → OpenGraph Thumbnail. Make sure to click on Add or Upload File to set your image and then click Save Changes.
   

2. Set Open Graph Image for Homepage: If your homepage is set to display your latest posts, you can set the Open Graph thumbnail specifically for your homepage under Rank Math SEO → Titles & Meta → Homepage → Homepage Thumbnail for Facebook.
   

3. Check Individual Post/Page Settings: Make sure that each individual post or page has a custom Open Graph/Social Preview image set. You can do this by uploading a featured image or using the Rank Math Meta Box in the WordPress Block Editor sidebar.
   
   

4. Image Format and Dimensions: Ensure that the image you are using meets the recommended dimensions of 1200px X 630px and is in a supported format (jpeg, png, gif, WebP, or AVIF). If the dimensions are too small or too large, social networks may not read your image correctly.

5. Facebook App ID: Although optional, adding a Facebook App ID can help with sharing issues. You can set it under WordPress Dashboard → Rank Math SEO → Titles & Meta → Social Meta.
   

If you’ve checked all these settings and the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math