Thumbnail for social media

#1090359
  • Resolved rossef6ecdd0d0c
    Rank Math free

    I have updated the picture for social media thumbnail but it still doesn’t look right when posting link to facebook

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  • Hello,

    We apologize for the issue you are facing with the social media thumbnail not displaying correctly on Facebook. Here are a few things you can check to resolve this:

    1. Ensure the Image is Set: First, confirm that you have added the Facebook sharing image through the Rank Math Meta Box. You can do this by checking the social settings for the specific post or page.
      Social Meta using Rank Math

    2. Check Image Dimensions and Format: Make sure that the image you uploaded meets Facebook’s recommended dimensions of 1200px X 630px. Additionally, ensure that the image format is supported (JPEG, PNG, GIF, WebP, or AVIF).

    3. Use the Facebook Sharing Debugger: You can use the Facebook Sharing Debugger to scrape your URL again. This tool can help identify any issues with how your content is being shared on Facebook.

    4. Clear Cache: If you are using a caching plugin, clear your cache to ensure that the latest changes are reflected.

    If you’ve checked all these points and the issue persists, please reply to this ticket with your site URL so that a human agent can assist you further. Thank you for raising this concern!

    Sources:
    Open Graph/Social Preview Image Is Not Displayed » Rank Math
    Open Graph/Social Preview Image Is Not Displayed » Rank Math

    Hello,

    We’ve checked your homepage using Facebook’s debugger tool, and the image is already showing:
    https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fmagnoliaservicehvac.com%2F

    If you have set a different image or a different URL, please share it here so we can investigate further.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Thumbnail for social media’ is closed to new replies.