This XML file does not appear to have any style information associated with it.

#82629
  • Resolved René van der Helm
    Rank Math pro

    When I take a look at my sitemap, this is what I get: “This XML file does not appear to have any style information associated with it. The document tree is shown below.” All my other sites don’t have that. Do I have to fix that and how do I do that.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please confirm the sitemap is being generated by Rank math. It is likely you have a sitemap file in your root folder which is being loaded.

    If you have confirmed that and the issue persists then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your FTP and WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We you able to find the hack issue?

    If you have a File manager plugin on your site, last week a vulnerability was detected in a popular File Manager plugin. You can read about it here: https://www.zdnet.com/google-amp/article/millions-of-wordpress-sites-are-being-probed-attacked-with-recent-plugin-bug/

    Please update this File Manager plugin if you are using it on your site. Let us know if you need further assistance from our end.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘This XML file does not appear to have any style information associated with it.’ is closed to new replies.