This plugin in not working on this site, https://www.chilespirits.com/

#167499
  • Resolved Md Sojib Khan
    Rank Math free

    I’m failing to setup the Rank Math free version on my client site. I installed it successfully, but when I go to set up this plugin for this (https://www.chilespirits.com/) site, then it’s not worked smoothly. Auto redirected to your main url (https://rankmath.com). Don’t know why? It’s my first time with this problem.

    Can you tell me, what’s the error? How can I fix it? Please! Hope I can hear from you soon.

    Thank you.

    Regards,
    Rb Sojib
    SEO Specialist

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that you are installing the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

    Also, when you go into WordPress Dashboard > Settings > General, do the “WordPress Address” and “Site Address” have the same setup? Meaning that both have either the www or not. They should be matching and not have a mismatch.
    null

    Looking forward to helping you.

    Thank you so much. Now it’s working.

    Now it fixed.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this ticket.