This block has encountered an error and cannot be previewed (WP 5.7.2 RM1.0.67)

#223675
  • Resolved Javier Ruiz JimĂ©nez

    4 years, 4 months ago

    Rank Math free

    Hi

    Latest versions of everything (WordPress 5.7.2 with Rank Math Version 1.0.67) when Rank Math is enabled every time I click a Gutenberg block the block produces an error:

    This block has encountered an error and cannot be previewed.

    I have tested by disabling all plugins and enabling one by one, and Rank Math is the one causing the issue.

    Removing Rank Math from gutenberg sidebar doesn’t help either. But disabling Rank Math does.

    It fails either editing or creating a post.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    4 years, 4 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    I logged into your website’s admin area and I was able to replicate the issue. Upon investigating, I found that the “Asciinema Player” plugin is causing the issue here.

    Using the Health Check troubleshooting plugin, as I disabled the above plugin, the issue was fixed. I’ve added a screencast of the troubleshooting, in the sensitive data section of this ticket.

    Please get in touch with the devs of the above plugin as they might already have a solution for the issue and they would be in a better position to assist you.

    Hope that helps.

    Thank you.

    Javier Ruiz Jiménez

    4 years, 4 months ago

    Rank Math free

    Thanks, you are completely right, it is an issue with “Asciinema Player” and not with Rank Math. I am sorry, my test with Health Check troubleshooting plugin was not correct.

    Anas

    4 years, 4 months ago

    Rank Math business

    Hello,

    We are glad we addressed your concern.

    If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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