This appears with Rankmath

#211845
Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    This issue is already fixed in the latest stable version of the plugin.
    https://rankmath.com/changelog/

    Please update to the stable version, clear your website cache, and check again.

    Please let us know if the issue persists.

    We are here to assist you.

    The problem still exists.
    https://ibb.co/R7hF2m8
    I turned off the beta version and upgraded to the latest version (1.0.65)
    and cleared the cache?

    Anas
    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Fixed. For some reason when I turned off the beta and update to the latest version it turned the beta back on so I turned it off and then checked the post and it appears that all is OK now. thanks

    Anas
    Rank Math business

    Hello,

    We are super happy that your issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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